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Holiday enquiries

To make an enquiry, book a Sky Travel holiday or if you are having difficulties making a booking online and have not yet reached the payment point please call
0871 423 8613

Beach and cruise holiday

sales open Monday to Sunday 9.00 am to 9.00 pm

Tailor-made holiday

sales open Mon - Fri 9.00 am to 6.30pm, Sat 9.00 am - 5.00 pm and Sun 10am - 4pm

If calling when the office is closed, you are able to leave a message and you will be called back.

Or if you would like to e-mail us an enquiry about a Cosmos beach holiday, please contact skytravelsales@cosmos.co.uk

 

Customer Service Queries For Bookings Made Before 1 November 2007

F YOU BOOKED AFTER 1 NOVEMBER 2007 PLEASE USE THE CONTACT DETAILS FURTHER DOWN THE PAGE

Beach Holidays and Cruise Holidays (Only for bookings made before 1 November 2007)

For queries relating to your holiday you can e-mail us at Sky Travel Customer Service - Pre November 07. Please include your booking reference number, details of your reservation and a contact telephone number. If you would prefer to speak to a customer service agent, please call 0870 055 6003

Open Monday to Friday: 9 am to 7pm, Saturday & Sunday: 9 am to 5.30pm.

City breaks, Flight + Hotel (Only for bookings made before 1 November 2007)

If you have any queries relating to city breaks, flight only or hotels only, please call 0870 888 1728

Open Monday to Friday 9 am to 10 pm, Saturdays 9 am to 5 pm, and Sundays 10 am to 4 pm

 

Customer Service Queries For Bookings Made After 1 November 2007

Beach Holidays (Booked with Sky Travel/Cosmos after 1 November 2007)

If you have queries about a holiday that you have not yet completed, or need to make amendment please call 0871 423 8613

Open Monday to Friday: 8.30am to 7pm, Saturday: 9am to 5pm & Sunday: 10am to 4pm.

Alternatively you can e-mail skytraveladministration@cosmos.co.uk

If you have a comment about a Cosmos holiday you have returned from, please write to Cosmos at the following address

Cosmos Customer Services
Wren Court
17 London Road
Bromley
Kent
BR1 1DE

Cruise Holidays (Booked with Sky Travel/Virgin Holidays Cruises after 1 November 2007)

If you have queries about the holiday, or need to make amendment please call 0871 781 9901

Open Monday to Friday: 9am to 4pm, Saturday: 9am to 5pm, Sunday: Customer service is closed

Alternatively you can e-mail cruise_admin@virginholidays.com

If you have a comment about a Virgin Holidays Cruises holiday you have returned from, please write to them at the following address

Virgin Holidays Cruises
Unit 1-2 Coped Hall Business Park
Wootton Bassett
Swindon
Wiltshire
SN4 8DP

Please note that Virgin Holidays Cruises was previously known as Fast Track Cruises.

Tailor-made Holidays (Booked with Sky Travel/Premier Holidays after 1 November 2007)

If you have queries about a holiday that you have not yet completed, or need to make amendment please call 08444 937 999

Open Monday to Friday: 9am to 5.30pm, Saturday: 9am to 5pm, Sunday: Customer service is closed

If you have a comment about a Premier holiday you have returned from, please write to Premier Holidays at the following address

Premier Holidays Customer Services
Westbrook
Milton Road
Cambridge
CB4 1YG

City breaks, Flight + Hotel (Booked with Sky Travel/Expedia after 1 November 2007)

If you have any queries relating to city breaks, flight only or hotels only, please call 0203 024 7348

Open Monday to Friday 8am to 10pm, Saturdays & Sundays 9am to 10pm

 

Programme Information

If you have any queries about any of the programmes featured on Sky Travel or Sky Travel please call the Sky Television Viewer Relations department on 0870 240 3000 or contact them by email at ViewerR@bskyb.com

Competitions

To enter any of the Sky Travel competitions, please email competition@skytravel.co.uk

Unsubscribe from Marketing Communications

If you do not wish to receive marketing communications from us via the post, please write to Sky Travel at BSkyB, NHC1, Grant Way, Isleworth, TW7 5QD.

If you do not wish to receive email marketing communications from us please email skytravel@adm02.com

If you have any further comments about the service or production of Sky Travel please email us at skytravel.channel@bskyb.com